Our process

A simple process with no surprises

Our digital marketing agency process is four steps, the same every time, whether it is a landing page or a global ad programme.

1
Listen
We start by learning your customers, your numbers and what a good month looks like for you.
In the first conversation we ask what you sell, who buys it, what a new customer is worth and what has and has not worked before. We look at your website, your search results and your ad accounts if you have them, so our advice is based on evidence rather than guesses.
2
Plan
A clear, costed plan. Which channels, which budget, which results to expect and when.
You receive a short, plain-English plan. It names the channels we recommend and why, what each costs, what results are realistic and how long they usually take. If a channel is not right for your budget yet, we say so and show you where to start instead.
3
Launch
Campaigns, pages and tracking go live. Everything is tested before spend starts.
Before a penny of ad spend or a single page goes live, tracking is tested. Calls, forms and bookings are recorded properly so every lead can be traced back to the page, keyword or advert that earned it. Then campaigns, pages or the new site go live.
4
Grow
Weekly optimisation, monthly reports and more budget behind whatever is working.
The first two months are about learning quickly. We review search terms, audiences, pages and creative every week, cut what is not working and put more behind what is. You get a monthly report you can read in five minutes, and a call whenever you want one.

Ready to see what a proper surge looks like?

Tell us what you sell and who you want more of. We will come back with an honest view and a plan, usually within one working day.